General Information
Product Information
Fabric: Kivash T-Shirts are made from 100% pure cotton. The cotton is combed to give it strength while a silicon wash ensures a softer feel.
Prints: Kivash makes use of various techniques to create the artworks on the T-Shirt. Most popular ones are screen printing using Plastisol and Pigment inks. The inks are AZO free and are environmentally friendly.
Size: Kivash Sizes are mentioned on a separate page here.
Washing Instructions: Care should be taken that you Do Not Bleach, Tumble Dry or Ironing on the Print Directly.
Shipping
Tracking: We use Aramex to ship all our products. With each order you will get a Tracking number through which you can track your products.
Payments
We use state of the art payment gateways. We will always ensure that your payment information and card information is well protected and not misused.
Cancellation & Return Policy
Kivash has a customer friendly cancellation and return policy. You can read more about it on the Cancellation & Return Policy
Most Asked Queries
Where is my Product!
All our orders come with a tracking code. Once the product is shipped off from our end you should be able to track it using Aramex s website. You can further raise a stinker by raising an appropriate ticket at Kivash Care. The care team will sort out any issue ASAP.
My product was damaged on arrival, what to do?
Human errors are no excuse. We at Kivash take complete responsibility for it. More details can be found at Cancellation & Return Policy Page.
This is not what I ordered. How can this be?
Kivash re-confirms all orders over the phone once they are placed. Even with such stringent scrutiny if you have received an in-correct product it s our bad. Raise an appropriate ticket at Kivash Care . The care team will sort out any issue immediately.
I have been wrongly charged. What to do?
We use the one of the best payment gateways in the country. We do not like to take your money for free. Raise an appropriate ticket at Kivash Care. The care team will explain things over.
This is not my size. I want a different size. What next?
Kivash has a dedicated Size page here. But if you have ordered an incorrect size the Cancellation & Return Policy Page details out the procedure for such cases. We want happy and satisfied customers only.
I have a suggestion/complaint against your site.
We believe in freedom of expression. The Kivash Care page lets you be heard. Use it well.
If there is something that is not covered here go to the Kivash Care page and raise a ticket. We shall answer them as best as we can.
Happy Shopping.